Carpet Care

Vacuum often and thoroughly—at least once a week.

For wool carpets with a cut pile, choose upright or canister vacuum cleaners with a rotating beater bar/brush. For loop-pile, use a suction-only style to protect the fibres. Silk carpets can be vacuumed gently but avoid machines with beater bars or rotating brushes. Empty the vacuum’s dust bag once it is half full to ensure proper suction.

Tend to spills immediately.

For best results on wool, remove any solid matter by gently scooping with a rounded spoon. Absorb as much of the stain as possible with a clean dry, white towel or cloth. Gently press—don’t rub—working from outside in to avoid spreading. Once the area is completely dry, vacuum. Silk fibres can be damaged by water-based cleaners so instead, blot with clean towel until stain transfer is complete. Solid substances should be removed using a flat blade or spatula. Afterward, consult a professional. Contact us »

Preventive maintenance

includes using entrance mats to avoid excessive dirt, placing furniture coasters to avoid carpet compressions, or occasionally rearranging heavy pieces to reduce pressure. Protect colour from fading by closing shades. Regularly trim any snagged ends. Have carpets professionally cleaned with a restorative method, once a year. It is recommended that silk be dry cleaned. If you have any questions or enquiries please feel free to contact us »


Natural Fibres


Wool is the preferred fibre for hand-tufted carpets. At Tai Ping we mainly use the finest white New Zealand wool because it is soft, lustrous and an extremely versatile fibre to work with to create beautiful carpet designs. Wool can be used for tufting cut pile, loop pile or shag pile carpets and the final product will wear well, have low flammability and be relatively easy to keep clean.


Tai Ping uses four different qualities of silk fibres for hand-tufted carpets:

  • Real Silk is the longest and strongest of the silks, and the most expensive. As the first silk removed from the cocoon, real silk is the best quality and the most consistent and is also the easiest silk to tuft and carve.
  • Delicate Silk is very soft and is generally the shorter, finer silk that remains on the cocoon after processing real silk. Delicate silk is often used in blends with wool and other fibres.
  • Dull Silk is a mix from a variety of Chinese silkworms. It is soft, but its fibres tend to be short. It is a popular choice for carpets, because it has a pleasing lustre and is less expensive than other silks.
  • Spun Silk is the extract of silk fibre from the production processing.  Best used as a loop pile yarn.

Berber Wool

Berber wool is sourced from sheep with white, brown, grey and black fleeces to create a natural multi-coloured yarn. Un-dyed, the wool creates neutral earthy-coloured carpet with a homespun appearance.


Super soft cashmere yarn is made from the fine hair of Cashmere goats, which is collected by combing the goats during moulting season, so production is small. Cashmere is relatively expensive, but can be blended with wool to be used in hand-tufted carpets. Mohair Angora goats are sheared twice a year to obtain fine mohair. Similar to sheep’s wool in structure and properties, mohair is generally finer and more lustrous. It has a smooth handle (feel), with good resilience but is expensive. Most commonly used in blends with wool.

Vegetal Fibres


Jute is used widely as the weft backing material in woven carpet. Also known as hessian, it is mainly used for sacking and matting. Jute does have interesting side lustre and although its recovery properties are poor, it does find a use as outlines in designs providing an interesting texture and reflectance. Its natural colour means limited colour options and stains are difficult to remove.


Cotton is probably the most widely used natural fibre and most commonly used as a woven carpets ‘warp’ yarn because of its linear strength. It is rarely used as a carpet pile fibre, but can be used as a fine yarn outline or to create texture. Low recovery properties and flame resistance limit its use in hand-tufted carpets.


Flax and linen are occasionally used in loop pile hand-tufted carpets. The yarns are strong but not very resilient or resistant to abrasion. Adds interesting side lustre and texture effects when used as outlines. Often found in blends.


Sisal is a leaf fibre. It is very coarse and generally used in matting. It is occasionally used in blends with other fibres.

Synthetic Fibres


Metallic yarns and threads add texture and glitter. Fibres are difficult to secure and often feel rough to touch. Metallic and yarns like Lurex are only used for small accents.


Viscose is derived from wood pulp. Also known as rayon or artificial silk, viscose is relatively inexpensive to produce and very easy to dye. Its appearance can be very lustrous so it is often used instead of silk in small areas of carpets. Viscose is not particularly resilient and is therefore prone to flattening. Poor flammability.

Download Brochure